IT Support

  • There are various reasons why a business may need to find a new provider of IT support in Chicago, and not all of them are bad. In some cases, a company simply moves in an IT direction that the current provider doesn’t specialize in, and needs to part ways with the provider to find a more viable support option.

    Regardless of why a business needs search for a provider of Chicago IT Support, there are some helpful tips for doing so that tend to apply to all situations. If your Chicago-based business needs a new IT support provider, take some time the read through the helpful tips below. read more

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  • Tailor-made IT support for your Chicago business is similar to tailored clothing: it fits perfectly. Even so, some companies avoid tailor-made IT solutions in hopes of saving money by purchasing one-size-fits-all solutions. In many cases, the money saved on such solutions is negligible when compared to the long-term financial benefits of a tailored solution. No company wants to be in this position; below are four reasons why it should never have to be.

    Businesses Have Unique IT Needs
    Many businesses have unique IT needs that can’t be effectively addressed with one-size-fits-all IT solutions. Instead of choosing a service package that contains certain services that are seldom used, your company can implement services that specifically address its needs. The key, of course, is to partner with a provider that specializes in developing unique IT strategies. read more

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  • Thanksgiving is just a few days away! As you gather around the turkey with your family, you may start to reflect on things you’re thankful for. And whether it be your health, job, friends or family, there are plenty of things to choose from. But what about your IT? If you have Stratosphere Networks at your side, here a few more things to be thankful for this year:

    Proactive Monitoring

    With Stratosphere Networks’ proactive monitoring, you can stuff your face with turkey, mashed potatoes and pie, all with peace of mind knowing that someone is monitoring your system for any issues. Although we can’t protect your house from any thanksgiving –related disasters, if any technical disasters were to occur, one of our technicians would be on it immediately. read more

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  • For many businesses, operating efficiently is inevitably tied to the efficiency of the IT system and its myriad of resources. In some cases, IT resources are inefficient because they fail to fully address the issue that they are intended to resolve. In other cases, IT resources are inefficient because they have become obsolete. Regardless of why an IT network is inefficient, receiving professional IT support can solve the problem, and yield the following benefits for your company.

    Simplified Implementation read more

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  • IT is the bedrock on which many companies are built. Consequently, the IT budget is a common cost cutting target. The challenge, of course, is to reduce IT costs without jeopardizing productivity. Outsourcing IT functions to a qualified third party is one of the easiest ways to do this. Your company may currently perform IT support in-house, but outsourcing the function can yield several important cost saving opportunities, four of which are listed below.

    Reduced Hardware Maintenance

    Implementing IT solutions on a hosted model is an excellent way to eliminate the upfront cost of hardware. In a hosted model, the service provider owns and maintains the system, charging you an affordable monthly fee. Examples of hardware that can be implemented on a hosted basis include servers, business telephone systems, and data storage silos, to name just a few. read more

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  • Many Chicago-based companies open their doors without the assistance of a provider of information technology support. As the companies grow, however, many of them eventually experience the need for third party IT assistance. Unfortunately, the signs that assistance is needed are often overlooked, especially if users are accustomed to the IT network operating ineffectively. Does your business need assistance? Below are four signs that it does.

    Slow Software Applications

    Slow software applications are annoying, but over the course of time, they can be more than just irritating; they can also decrease productivity. Through the months and years, slow applications can be responsible for an imperceptible drop in productivity. Receiving the applications from a third party on a Software as a Service (SaaS) model can increase loading speed significantly. read more

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  • With San Diego Comic-Con currently going on, it seems like most people have super heroes on their minds. Whether you’re a fan of the classic Superman, or prefer the tormented appeal of Batman, we can all agree that super heroes rock. But do you know what else rocks? IT. At Stratosphere Networks, we believe that great IT can be just as powerful as a man with cool powers in a spandex suit. Here are just three ways Stratosphere Networks is like a super hero.

    We save the day.
    While actual super heroes are faced with evil villains, Stratosphere Networks deals with enemies such as server crashes and data loss. Whether a natural one or man-made, business can face all types of disasters and experiencing downtime can put any business at risk. Stratosphere Networks has an experienced team of professionals that will keep your business backed up, secured and running. read more

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  • The Fourth of July is tomorrow! In honor of America’s Independence Day, Stratosphere Networks wants to show you how outsourcing your IT can bring your business a new sense of freedom.

    Freedom from unnecessary spending
    Outsourcing your IT to Stratosphere Networks will save your business a significant amount of money. With an outsourced staff, the costs of salaries, benefits, overtimes and PTO will no longer be your concern. In addition, with a flat-rate monthly cost, your IT budget will remain the same from month to month. read more

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  • If you’re a small business owner, do you allow your employees to use their own devices? If not, you’re missing out on a number of benefits that a BYOD can give your company. BYOD (bring your own device) is a growing trend in the business world as smartphones and tablet sales continue to rise. In fact, 83 percent of all businesses allow their employees to bring their own devices to work. While there are challenges and risks involved in allowing BYOD in your office, the opportunities typically outweigh them. Here are just four reasons SMBs should BYOD: read more

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  • Going home for the holidays can be chaotic – weather, traffic, illness, you name it. Fortunately, the cloud makes holiday travel easier for professionals who need to remain in contact with their company while still enjoying time with their families. On the cloud, users are able to store their critical items on a virtual drive. This information can then be accessed from any computer or mobile device in the world as long as they’re connected to high-speed internet.

    Since most people have smart phones, it’s no longer necessary to lug around hefty laptops while trying to juggle other luggage. This means important documents can be signed off on, budgets can be reviewed, and files can be shared by everyone no matter where they are during the holiday season. read more

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