What Our Clients Say - Stratosphere Networks

ADVERTISING MARKETING IT SUPPORT TESTIMONIAL

"Working with Stratosphere Networks has been a wonderful experience. From their consistent and reliable response by their expert team, our offices have been able to operate more efficiently and effectively.

"Having worked with a different IT provider before and experienced difficulties with service and response, we needed a partner we could truly count on. We have two offices on opposite sides of the country-Los Angeles and Chicago-and we needed a technology team that could be available during extended hours based on each time zone and could provide rapid onsite response at each location. We also needed an IT partner that could handle our ever-changing technology needs and implement a proactive IT plan that we can rely on for the future. Stratosphere Networks stepped up to the plate overseeing our mixed environment of Apple / MAC and Microsoft applications, even going above and beyond conducting quarterly meetings with company executives for quality assurance and IT review.

"During a server crash with our former IT provider, we lost critical data. Stratosphere's team of IT professionals worked diligently to secure an appropriate backup and disaster recovery plan as well as correct data mirroring issues they had uncovered.

"Stratosphere Networks allows us to do what we do best-brand our clients. Thanks to their team, we do not have to worry about maintaining our IT network since we can fully rely on Stratosphere to proactively monitor it for us."

AUTOMOTIVE IT SUPPORT TESTIMONIAL

"The service you provided to us has been wonderful. Before Stratosphere Networks, our IT provider had one person handling the IT support of all five of our sites. With you as our new managed service provider, we have been able to keep our focus on selling vehicles rather than worry about our technology infrastructure.

"Couple of quick stories. Our server went down the night before Memorial Day, one of the busiest days for a car dealership, making it virtually impossible to access vital information and process orders. The Stratosphere Networks team worked tirelessly through the night to get us back up and running before the next workday, a day we sold more than 30 vehicles, which equaled more than $1 million in revenue. On another occasion, your loaner program saved the day when we were having major bandwidth issues. While our equipment was being worked on, your team set up a temporary internet connection which left our productivity intact and minimized disruption and loss of business.

"Our organization has improved on many levels, not only with attentive support from the Stratosphere staff, they have made our IT frustrations decrease. We look forward to a continued partnership with Stratosphere Networks and we would recommend their services to anyone."

STAFFING AND RECRUITING IT SUPPORT TESTIMONIAL

"As a staffing company in the Chicagoland area, we rely heavily on our phone systems and IT network. In the past, we had one person managing all our IT needs, who was hard to track down and whose knowledge base was limited. The IT provider's recommendations would only increase our issues, not resolve them. We've experienced outages that would last hours and would put our business to a standstill. Moving our IT support over to Stratosphere has given us the peace of mind that your team will have us up and running right away with its backup service.

"Stratosphere Networks has proven to be the perfect company to step in as our IT provider because of their extensive knowledge of our industry-specific applications. Their team of certified experts is always prepared to answer any questions or concerns that we may have.

"Thank you Stratosphere Networks for giving us peace of mind when it comes to our IT infrastructure and allowing us to focus on our business rather than our communications. Keep up the good work, we look forward to continued work with your team!"